About RetaPos - Leading Retail Management Software Provider

Empowering optical retailers, fashion boutiques, jewelry stores, and diverse retail businesses worldwide with intelligent CRM, POS, billing, and inventory solutions that combine cutting-edge technology with budget-friendly pricing. Transform your retail operations with cloud-based software designed for growth and efficiency.

Who We Are - Your Retail Technology Partner

RetaPos is a leading provider of retail management software solutions, specializing in comprehensive Point-of-Sale (POS), Customer Relationship Management (CRM), inventory control, and business analytics platforms. We serve diverse retail industries including optical stores, perfume shops, cosmetics retailers, jewelry boutiques, fashion stores, watch dealers, and general retail businesses across India and globally.

Our cloud-based platform seamlessly integrates point-of-sale billing, real-time inventory management, customer relationship tools, automated marketing campaigns, financial accounting, and business intelligence into one intuitive, user-friendly system. Unlike traditional retail software that requires expensive hardware and complex installations, RetaPos works on any device with a web browser — smartphones, tablets, or computers.

With over 5 years of domain expertise and continuous feedback from thousands of retail businesses, we offer software that scales with your growth—from a single outlet to a nationwide retail chain. Our mission is to simplify complex retail operations while providing the advanced tools you need to increase sales, reduce costs, improve customer satisfaction, and drive sustainable business growth.

We believe that every retail business, regardless of size or budget, deserves access to enterprise-level technology. That's why RetaPos combines powerful features with affordable pricing, backed by dedicated customer support, regular updates, and a commitment to your success. Our team of developers, retail experts, and support specialists work continuously to enhance the platform based on real-world retail challenges and opportunities.

Our Dedicated Team of Retail Technology Experts

Why Retail Businesses Choose RetaPos

The advantages that make us the preferred choice for retail management software

Industry-Specific Solutions

Tailored features for optical stores, perfume shops, cosmetics retailers, jewelry boutiques, fashion stores, and more. Each industry gets specialized tools designed for their unique operational needs.

100% Cloud-Based & Mobile

Access your business from anywhere on any device. No expensive hardware required. Works seamlessly on smartphones, tablets, and computers with just a web browser.

Affordable Pricing

Enterprise-level features at budget-friendly prices. No hidden costs, no expensive hardware requirements, and flexible pricing plans that grow with your business.

Quick Implementation

Start using RetaPos in hours, not weeks. Simple onboarding process, data migration support, and comprehensive training to get your team productive quickly.

Dedicated Support

24/7 customer support via phone, email, and chat. Our team of experts is always ready to help you maximize the value from RetaPos.

Regular Updates

Continuous improvement with regular feature updates, security patches, and enhancements based on customer feedback and evolving retail needs.

Core Features That Power Your Retail Success

Everything you need to run your retail business efficiently and profitably

Smart POS Billing System

Lightning-fast mobile-friendly billing with barcode scanning, multiple payment methods (cash, card, UPI, wallets), split payments, thermal/A4 receipt support, digital invoices, and real-time inventory updates.

Inventory Management

Complete stock control with barcode/QR codes, low-stock alerts, batch tracking, expiry management, multi-location inventory, stock transfers, and detailed stock ledgers with transaction history.

CRM & Marketing Campaigns

Automated customer engagement through WhatsApp, SMS, and email. Loyalty programs, birthday wishes, service reminders, targeted promotions, and customer segmentation with advanced analytics.

Role-Based Security

Advanced permission system with role-based access control ensuring sensitive business data, customer information, and financial reports are accessed only by authorized employees and departments.

Business Analytics

50+ detailed reports covering sales, purchases, inventory, finances, and customer behavior. Make data-driven decisions with real-time insights, trend analysis, and performance dashboards.

Financial Accounting

Complete accounting with GST/VAT automation, ledger management, profit & loss reports, expense tracking, payment receipts, credit notes, outstanding balances, and tax compliance reports.

RetaPos by the Numbers

Our track record speaks for itself

10000+
Happy Customers
99.9%
System Uptime
24/7
Customer Support
5+
Years Experience

Our Vision & Mission - Driving Retail Innovation

Building the future of retail management through technology, innovation, and customer-centric solutions

Our Vision

To become the most trusted and widely used retail management software globally—empowering retailers of all sizes with simplicity, automation, and growth-focused tools that transform how they do business. We envision a future where every retail business, from local boutiques to large chains, has access to enterprise-level technology that drives efficiency, profitability, and exceptional customer experiences.

Our Mission

To provide intelligent, affordable, and easy-to-use software solutions that simplify day-to-day retail operations, helping store owners focus on what matters most—exceptional customer service and business expansion. We're committed to continuous innovation, responsive customer support, and building features that solve real retail challenges without IT complexity or prohibitive costs.

Our Core Values

The principles that guide everything we do

Innovation

Continuously evolving our platform with cutting-edge features and technologies

Customer First

Your success is our success. We listen, adapt, and deliver value

Reliability

99.9% uptime, secure data, and dependable performance you can trust

Transparency

Clear pricing, honest communication, and no hidden surprises

Frequently Asked Questions About RetaPos

Common questions about our company, software, and services

RetaPos is a leading provider of cloud-based retail management software solutions. We develop and maintain comprehensive Point-of-Sale (POS), Customer Relationship Management (CRM), inventory management, and business analytics platforms specifically designed for retail businesses. Our software serves diverse industries including optical stores, perfume shops, cosmetics retailers, jewelry boutiques, fashion stores, watch dealers, leather goods retailers, and general retail businesses. We combine enterprise-level features with affordable pricing and dedicated customer support to help retail businesses of all sizes operate more efficiently and profitably.

RetaPos has been serving retail businesses for over 5 years. During this time, we've continuously evolved our platform based on real-world feedback from thousands of retail store owners and managers. Our team brings decades of combined experience in retail technology, software development, and customer support. We've helped over 10,000 retail businesses streamline their operations, increase sales, and improve customer satisfaction through our comprehensive retail management solutions.

RetaPos specializes in multiple retail verticals with industry-specific features: Optical and Eye-Wear stores (prescription management, lens lab orders), Perfume and Fragrance shops (bottle size tracking, gift sets), Cosmetics and Beauty retailers (batch and expiry tracking), Jewelry stores (design code tracking, warranty management), Readymade Garments (size/color/style matrix), Watch retailers (model tracking, warranty alerts), Men's and Women's Fashion Accessories, Leather Goods stores, and general retail businesses. Each industry gets specialized features while sharing our powerful common platform for POS, CRM, inventory, and accounting.

RetaPos stands out through several key differentiators: (1) Industry-Specific Solutions - tailored features for each retail category rather than generic software, (2) Cloud-Based & Mobile-First - works on any device without expensive hardware, (3) Affordable Pricing - enterprise features at budget-friendly prices with no hidden costs, (4) Quick Implementation - start using the system in hours, not weeks, (5) Comprehensive Platform - integrated POS, CRM, inventory, accounting, and analytics in one system, (6) 24/7 Customer Support - dedicated team always available to help, (7) Regular Updates - continuous improvement based on customer feedback, and (8) Proven Track Record - trusted by over 10,000 retail businesses with 99.9% uptime.

RetaPos is designed to scale with businesses of all sizes - from single boutique stores to large multi-location retail chains. Our flexible platform adapts to your needs whether you're a small independent retailer just starting out or an established business with multiple branches. For small businesses, we offer affordable pricing, simple setup, and all essential features without complexity. For larger enterprises, we provide multi-store management, centralized inventory control, consolidated reporting, role-based access for multiple users, and advanced features like stock transfers and branch-wise analytics. You can start small and scale seamlessly as your business grows.

RetaPos is based in India and primarily serves retail businesses across the Indian market. However, as a cloud-based software platform, we can serve international customers globally. Our software supports multiple currencies, various tax structures (GST, VAT, Sales Tax), and can be configured for different regional requirements. We have customers using RetaPos in multiple countries, and our 24/7 customer support team is available to assist retailers worldwide. The cloud-based nature of our platform means you can access RetaPos from anywhere with an internet connection, making it ideal for both domestic and international retail operations.

RetaPos provides comprehensive 24/7 customer support to ensure your business runs smoothly. Our support includes: phone support for urgent issues, email support for detailed queries, live chat for quick questions, remote assistance to solve technical problems, training sessions for new users and features, video tutorials and documentation, dedicated account managers for enterprise customers, onboarding assistance to help you get started, data migration support when switching from other systems, and regular check-ins to ensure you're maximizing the value from RetaPos. Our experienced support team understands retail operations and can help with both technical and business process questions.

Yes! RetaPos provides comprehensive training and implementation assistance to ensure smooth adoption. Our onboarding process includes: initial setup consultation to understand your business needs, guided system configuration based on your industry and requirements, data migration assistance from your existing system, hands-on training for you and your staff (in-person or remote), detailed documentation and video tutorials, practice sessions before going live, go-live support to ensure smooth transition, follow-up training sessions as needed, and ongoing support for new features. We believe that proper training is crucial for maximizing the benefits of RetaPos, so we invest significantly in helping our customers become proficient users.

Data security and privacy are top priorities at RetaPos. We implement multiple layers of protection: encrypted data transmission using SSL/TLS protocols, secure cloud hosting with 99.9% uptime on enterprise-grade servers, daily automated backups with point-in-time recovery capabilities, role-based access control to restrict sensitive data access, two-factor authentication for enhanced login security, regular security audits and vulnerability assessments, compliance with data protection regulations, data isolation between customers, activity logs tracking all system actions, secure payment processing integration, and the ability to export your data anytime. We never share your business information with third parties, and your data remains your property. Our infrastructure is monitored 24/7 to detect and prevent any security threats.

Getting started with RetaPos is simple and straightforward: (1) Request a Demo - contact us via phone, email, or our website to schedule a personalized demo, (2) Free Trial - sign up for a free trial to test all features with your own data, (3) Choose Your Plan - select a pricing plan that fits your business size and needs, (4) Onboarding - work with our team to configure the system and migrate your data, (5) Training - receive comprehensive training for you and your staff, (6) Go Live - start using RetaPos with full support from our team, (7) Ongoing Support - access 24/7 customer support whenever you need assistance. Most businesses can start using RetaPos within a few hours to a few days depending on the complexity of their requirements. Contact us today to begin your journey toward more efficient retail operations!

Ready to Transform Your Retail Business?

Join over 10,000 retail businesses who trust RetaPos to power their success. Get started today with a free demo and see how our comprehensive retail management platform can help you increase sales, reduce costs, and deliver exceptional customer experiences.

Start Your Journey Today