Complete Retail Management Solution

Yes! RetaPos is fully mobile-responsive and works perfectly on smartphones, tablets, and desktop computers. You can access the complete POS system, check inventory, view reports, and manage customers from any device with a web browser and internet connection. The mobile POS feature allows you to process sales, print receipts, and manage your store using just your smartphone, eliminating the need for expensive computer hardware. The touch-optimized interface makes it easy to use on tablets for in-store billing.

Absolutely! RetaPos has comprehensive barcode and QR code support. You can generate unique barcodes for all your products, print barcode labels using standard printers, scan barcodes during billing using USB barcode scanners or smartphone cameras, conduct physical stock verification using barcode scanning, and track inventory movement with barcode-based transactions. The system supports multiple barcode formats and integrates seamlessly with various barcode scanner devices. This speeds up billing, reduces errors, and makes inventory management more accurate.

RetaPos CRM helps you build lasting customer relationships through multiple features: Loyalty Points - customers earn points on purchases and can redeem them for discounts, Gift Vouchers - generate and track gift vouchers for promotions, Automated Notifications - send birthday wishes, service reminders, and promotional offers via WhatsApp, SMS, and email, Customer Segmentation - group customers by purchase behavior for targeted marketing, Purchase History - track what each customer buys to provide personalized recommendations, Membership Programs - create VIP tiers with special benefits. All CRM features are automated to save time while improving customer retention and increasing repeat purchases.

Yes! RetaPos is designed for multi-store retail operations. You can manage unlimited store locations from a single dashboard with features like: Centralized Inventory Control - view stock across all locations in real-time, Stock Transfers - move inventory between stores with complete tracking, Branch-wise Reports - compare performance across different locations, Consolidated Accounting - unified financial reporting across all stores, Role-based Access - assign staff to specific stores with appropriate permissions, Real-time Synchronization - all data updates instantly across all locations. This makes RetaPos perfect for retail chains, franchise operations, and businesses planning to expand to multiple locations.

RetaPos offers 50+ comprehensive business reports covering all aspects of your retail operation: Sales Reports - daily, monthly, yearly sales analysis by product, category, customer, or salesperson, Inventory Reports - stock valuation, low stock alerts, slow-moving items, stock movement, and expiry tracking, Purchase Reports - vendor-wise purchases, payment tracking, and purchase analysis, Financial Reports - profit & loss statements, day book, cash book, bank book, and ledgers, Customer Reports - purchase history, loyalty points, outstanding balances, and buying patterns, Tax Reports - GST/VAT returns, tax summaries, and compliance reports. All reports can be filtered by date range, location, category, or custom parameters and exported to Excel, PDF, or CSV formats for further analysis.

Yes! RetaPos has offline capability for uninterrupted billing even when internet connectivity is lost. The POS system can continue processing sales, generating invoices, and recording transactions in offline mode. Once the internet connection is restored, all offline transactions automatically synchronize with the cloud database. This ensures your business never stops due to internet issues. However, for full functionality including real-time inventory updates, multi-store synchronization, and online reports, an internet connection is recommended. The offline mode is perfect for temporary connectivity issues or locations with unstable internet.

RetaPos includes comprehensive GST/VAT tax automation to ensure compliance and save time: Automatic Tax Calculation - taxes are calculated automatically based on product categories and customer types (B2B/B2C), Tax-Compliant Invoices - generates invoices with all required GST/VAT details including GSTIN, HSN codes, and tax breakdowns, Multiple Tax Rates - supports different tax slabs (0%, 5%, 12%, 18%, 28%) for different products, Input Tax Credit - tracks purchases for input tax credit claims, Tax Reports - generates GSTR-1, GSTR-3B, and other tax filing reports, State-wise Tax - handles inter-state (IGST) and intra-state (CGST+SGST) taxation correctly. The system stays updated with the latest tax regulations to ensure your business remains compliant.

Yes! RetaPos has powerful WhatsApp integration for automated customer engagement: Birthday & Anniversary Wishes - automatically send greetings with special discount coupons, Order Notifications - send order confirmations, status updates, and delivery notifications, Service Reminders - remind customers about eye checkups, warranty expiry, or service due dates, Promotional Campaigns - send new product launches, seasonal sales, and special offers to targeted customer segments, Digital Receipts - share invoices and receipts via WhatsApp instantly after purchase. The system also supports SMS and email for customers who prefer those channels. You can segment customers and send personalized messages based on their purchase history, preferences, and behavior, making marketing more effective and improving customer engagement.

RetaPos offers different pricing plans to suit businesses of various sizes, but all plans include the core features: POS billing, inventory management, basic CRM, sales and purchase management, and essential reports. Advanced features like multi-store management, unlimited WhatsApp/SMS credits, advanced analytics, priority support, and custom integrations may be available in higher-tier plans. We recommend checking our pricing page or contacting our sales team to find the perfect plan for your business needs. Many businesses start with our basic plan and upgrade as they grow. All plans come with a free trial so you can test all features before committing. We also offer custom enterprise solutions for large retail chains with specific requirements.